Terms & Conditions

Return & Exchange Policy – Sayera’s

At Sayera’s, customer satisfaction is at the heart of everything we do. If you are not completely satisfied with your purchase, we offer a 3-day Return & Exchange policy to ensure a worry-free shopping experience.

Conditions for Return & Exchange

Eligibility:

  • Products must be unused, unwashed, and in their original condition, with all tags, packaging, and accessories intact.

  • Requests for return or exchange must be made within 3 days of receiving the item.

Non-Returnable Products:

  • Due to hygiene and safety reasons, undergarments, cosmetics, personal care items, and items on clearance/sale are non-returnable, unless a manufacturing defect is found.

Defective or Damaged Items:

  • If you receive a damaged or defective product, please notify us within 24 hours of delivery with clear photo evidence.

  • We will arrange a replacement or issue a refund after verifying the issue.

How to Request a Return or Exchange

1. Contact Us:
Reach out to our support team via email or phone within 3 days, providing your order details and the reason for return or exchange.

2. Return Process:
Once approved, you will receive instructions on how to send the item back to us.
Note: Return shipping cost is the customer’s responsibility unless the item is defective or sent in error.

3. Exchange Process:
Upon receiving and inspecting the returned item, we’ll dispatch your replacement (based on availability).
If the desired product is out of stock, we’ll offer alternatives or provide store credit.

4. Refunds:
Refunds (if applicable) will be processed within 7 working days after we receive and verify the returned item. Refunds will be made via the original payment method or issued as store credit.

Important Notes:

  • Items returned without prior authorization will not be accepted.

  • Sayera’s reserves the right to decline returns or exchanges that do not meet the conditions mentioned above.

Your satisfaction is our priority. Thank you for shopping with Sayera’s!

Let me know if you’d like a Bengali version or a shorter summary for social media or packaging inserts.

 
You said:
Generate Terms & Conditions for Sayera’s phone number +8801991775577 & Email support@sayerasbd.com
 
ChatGPT said:

Here is a professional Terms & Conditions page for Sayera’s, customized with your contact details:

Terms & Conditions – Sayera’s

Welcome to Sayera’s! By using our website or placing an order with us, you agree to the following Terms and Conditions. Please read them carefully before making any purchase.

1. General

  • These Terms & Conditions apply to all purchases made through Sayera’s website or social media channels.

  • Sayera’s reserves the right to modify these terms at any time without prior notice. Continued use of our services constitutes your agreement to the updated terms.

2. Products & Pricing

  • All prices are listed in Bangladeshi Taka (৳) and are inclusive of applicable taxes unless stated otherwise.

  • We strive to ensure all product information, pricing, and images are accurate. However, we do not guarantee that descriptions or other content are error-free.

  • Product availability and prices are subject to change without notice.

3. Orders

  • Orders are confirmed only after payment verification (for pre-paid orders) or confirmation via call/message for Cash on Delivery (COD).

  • Sayera’s reserves the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.

4. Payment

We accept the following payment methods:

  • Cash on Delivery (COD)

  • Mobile banking (e.g., bKash, Nagad, Rocket)

  • Bank transfers (available upon request)

Full payment details will be shared during the checkout or order confirmation process.

5. Shipping & Delivery

  • We deliver across Bangladesh via trusted courier partners.

  • Delivery time typically ranges from 2 to 5 working days, depending on location.

  • Shipping charges (if any) will be mentioned at the time of order placement.

6. Return & Exchange

  • We offer a 3-day Return & Exchange policy for eligible products.

  • Products must be returned in unused, unwashed condition with original packaging and tags.

  • Please review our full Return & Exchange Policy for details.

7. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information.

  • Customer data is used only for order processing, communication, and promotional updates (if opted in).

  • We do not sell or share your information with third parties without consent.

8. Intellectual Property

  • All content on this website, including images, logos, text, and graphics, is the property of Sayera’s and may not be reproduced or used without permission.

9. Limitation of Liability

  • Sayera’s shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Contact Us

For any queries, support, or complaints, feel free to contact us:

📞 Phone: +8801991775577
📧 Email: support@sayerasbd.com

By using Sayera’s services, you agree to comply with and be bound by these Terms and Conditions.